In Bizital, we are committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information we obtain through our online services, including our website, mobile applications, and other related services (hereinafter referred to as the ‘Services’).
1. Information We Collect:
En nuestro compromiso con la transparencia y la protección de tu privacidad, detallamos los tipos de información que recopilamos y cómo la utilizamos:
- Contact Information:
We collect your name, email address, and phone number when you register for our services, make a purchase, or contact us directly. This information enables us to communicate with you, provide updates on your transactions, and respond to your inquiries effectively. - Demographic Information:
In some cases, we may collect demographic information such as your age, gender, and location. This data helps us better understand our audience and personalize our communications and services according to your preferences and specific needs. - Payment Information:
If you make transactions through our services, we collect the necessary information to process payments, such as credit card details or bank account information. This information is used exclusively to complete the transaction and ensure the financial integrity of both parties. - Device and Connection Information:
When accessing our services, we collect data related to your device and connection, such as IP address, the type of device you use, and web browser. These technical details help us improve security, optimize content presentation, and ensure compatibility with a variety of devices. - Site Interactions and Behavior:
To continually enhance our services, we collect information about your interactions and behavior on our website. This may include the pages you visit, the time you spend on each page, and the actions you take. We use this data to personalize your experience, analyze trends, and optimize the usability of our site. - Comunications:
We keep records of our interactions with you, including emails and direct messages. These records allow us to follow up on previous inquiries, provide efficient assistance, and improve the quality of our communications.
This collection of information is essential to provide you with personalized services tailored to your individual needs. We want to ensure that you have full awareness and control over the information you share with us, and we strive to ensure maximum security and privacy at all stages of this data collection and use.
2. Use of Information:
The information we collect is used diligently and ethically to provide you with high-quality and personalized services. Below, we detail how we specifically use each category of collected information:
- Providing and Improving Our Services:
We use the information you provide to offer our services effectively. This includes personalizing the user experience, presenting relevant content, and optimizing the functionality of our services. - Processing Transactions and Sending Confirmations:
If you make transactions through our services, we use payment information to complete these transactions and send corresponding confirmations. This ensures efficient and secure management of all transactions. - Sending Updates and Marketing Communications:
We use your contact information to send you important updates about our services, transactions, and to share relevant information about products or promotions. You have the option to opt out of receiving marketing communications at any time. - Ensuring the Security of Our Services and Users:
The collected information, especially technical and connection details, is used to ensure the security of our services and users. This includes preventing fraudulent activities, protecting against security threats, and continuously improving our security measures. - Analysis and Continuous Improvement:
We analyze user behavior and interaction with our services to continually improve the quality of our products and services. This includes identifying areas for improvement, personalizing the user experience, and making informed data-driven decisions. - Personalization of User Experience:
We use demographic and behavioral information to tailor our services to your individual preferences. This results in a more personalized and relevant experience for each user. - Management of Communications:
The records of interactions and communications are used to provide efficient customer service, follow up on previous inquiries, and improve the quality of our responses and solutions.
This use of information aims primarily to enhance and personalize your experience with Bizital, while ensuring the security and privacy of your data. Any additional use of your information will always be in compliance with applicable laws and regulations.
3. Sharing Information:
At Bizital, we maintain an unwavering commitment to confidentiality and the protection of your personal information. Below, we explain how and when we share the collected information:
- Service Providers:
We share information with third-party service providers who assist us in delivering and improving our services. These providers are contractually obligated to handle the information securely and only for the agreed-upon purposes. - Business Partners:
In certain circumstances, we may share information with strategic business partners. These partnerships aim to enhance our services and provide additional benefits to our users. In such cases, measures are taken to ensure the security and confidentiality of the shared information. - Legal Compliance and Government Authorities:
We will disclose information when necessary to comply with the law, regulations, or legal requests, as well as to protect our legal rights and the safety of our users. This disclosure is made in accordance with applicable laws and our transparency principles. - Changes in Company Structure:
“In the event of mergers, acquisitions, reorganizations, or other structural changes, user information may be transferred as part of those assets. We are committed to informing affected users and ensuring that any transfer complies with applicable privacy laws.” - User Consent:
In situations not covered by the points above, we will obtain your explicit consent before sharing any personal information.
It is important to note that we never sell your personal information to third parties. We share it only when necessary to provide our services, fulfill legal obligations, or enhance the quality of our services in collaboration with trusted partners. We strive to maintain transparency in all interactions and protect the privacy of our users at all times.
4. Cookies and Similar Technologies:
At Bizital, we use cookies and similar technologies to enhance the functionality of our services and provide you with a more personalized experience. Here, we detail how we use these technologies:
- Cookies:
Cookies are small text files that are stored on your device when you visit our website. These cookies help us remember your preferences, provide you with relevant content, and improve the efficiency of our site. - Purposes of Cookies:
We use cookies for various purposes, including authentication, trend analysis, content personalization, user behavior tracking, and security improvement. These cookies enable us to provide you with a more efficient service tailored to your needs. - Cookie Management:
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of our services. - Similar Technologies:
In addition to cookies, we use similar technologies such as tracking pixels and web beacons to collect information about your interaction with our services. These technologies enable us to conduct detailed analytics and continually improve the quality of our services. - Personalized Advertising:
We may use cookies to provide personalized ads based on your interests and online behaviors. This type of advertising helps us present products and services that may be of interest to you. - User Consent:
By using our services, you agree to the use of cookies and similar technologies. If you prefer not to allow these technologies, you can adjust the cookie settings in your browser.
It is essential to highlight that we use these technologies responsibly and respect your privacy. Our intention is to enhance your online experience and provide you with a more personalized service, always within the boundaries set by applicable privacy laws and regulations.
5. Information Security:
The security of your information is a fundamental priority at Bizital. Below, we describe the measures we have implemented to ensure the confidentiality, integrity, and availability of your data:
- Security Protocols:
We employ advanced security protocols to protect your information from unauthorized access, disclosure, unauthorized alteration, and destruction. This includes the use of SSL/TLS encryption to secure the transmission of confidential data. - Access Control:
We restrict access to your information only to those employees and third parties who need to know it to provide our services. We establish access policies and strict controls to ensure the protection of your data. - Continuous Monitoring:
We continuously monitor our platforms and services to detect and respond to potential security threats. This allows us to quickly identify and address any suspicious activity. - Updates and Patches:
We keep our systems up-to-date with the latest security updates and patches to mitigate known vulnerabilities. We conduct regular security assessments to ensure the robustness of our protective measures. - Employee Training:
We train our staff in information security practices and raise awareness about the importance of protecting user data. We foster a culture of security at all levels of the organization. - Incident Response:
We have established procedures to promptly handle any security incidents. In the event of a data breach, we will notify affected users and take corrective action immediately.
Despite our best security practices, it’s important to note that no system is completely impenetrable. We are committed to learning and continuously improving our security measures to protect the confidential information of our users. Your trust in Bizital is our utmost priority.
6. Your Rights:
In Bizital, we recognize and respect your rights regarding your personal data. Below, we outline the rights you have and how you can exercise them:
- Right of Access:
You have the right to access the personal information we hold about you. You can request details about the collection, use, and disclosure of your data. - Right of Rectification:
You can correct any inaccurate or incomplete personal information we have about you. - Right to Erasure:
You have the right to request the deletion of your personal information, subject to certain exceptions such as legal obligations or the need for retention for legitimate business purposes. - Right to Object:
You have the right to object to the processing of your personal information for specific reasons related to your particular situation. - Right to Restriction of Processing:
You have the right to request the restriction of the processing of your personal data in certain circumstances. - Right to Data Portability:
You can request the transfer of your personal data to yourself or to a third party in a structured, machine-readable format. - Right to Withdraw Consent:
If we have obtained your consent to process your data, you can withdraw that consent at any time. - Right to Lodge a Complaint:
You have the right to lodge a complaint with the relevant data protection authority if you believe that the processing of your data violates applicable privacy laws.
To exercise any of these rights, you can contact us through the contact information provided at the end of this Privacy Policy. We are committed to responding to your requests in a timely manner and in compliance with applicable privacy laws and regulations.
It is important for us to ensure that you have control and transparency over your personal data at all times.
7. Changes to the Privacy Policy:
In Bizital, we reserve the right to make changes to our Privacy Policy at any time. These changes will take effect immediately upon their publication on our website. We recommend reviewing our Privacy Policy periodically to stay informed about updates and understand how we protect your information.
If we make significant changes that substantially affect your privacy rights, we will inform you proactively, and, when necessary, we will obtain your consent before implementing such changes. Your continued use of our services after any modification will constitute your acceptance of the changes made.
We understand the importance of transparency and open communication regarding your privacy. We are committed to maintaining high standards and providing you with the tools and information necessary to make informed decisions about your privacy.
If you have any questions or concerns about this Privacy Policy, feel free to contact us using the contact information provided at the end of this document. Your privacy is a priority for us, and we work diligently to protect it.
8. Contact:
If you have any questions, comments, or concerns related to our Privacy Policy, feel free to contact us. We are here to provide you with the information you need and to ensure you have a safe and transparent experience when using our services.
You can contact us through the following means:
Email Address:
info@bizital.es
Contact Form:
Link
Strive to respond to all inquiries in a timely manner and provide necessary assistance. Your privacy and the security of your data are of utmost importance to us, and we take any concerns you may have seriously.
We appreciate your trust in choosing Bizital SL. We are committed to protecting and respecting your privacy in all interactions you have with us.
9. User Consent
By using our services and providing your personal information, you agree to the terms and conditions of this Privacy Policy. You acknowledge that you have read and understood how we collect, use, share, and protect your information, in accordance with the provisions outlined in this document.
You understand that we may modify this Privacy Policy at any time, and that changes will take effect immediately upon posting on our website. Your continued use of our services after any modification will constitute your acceptance of the changes made.
If you do not agree with any aspect of this Privacy Policy, we encourage you not to provide personal information through our services. However, please note that failure to provide certain data may limit your ability to fully use our services.
We strive to maintain clear and transparent communication about how we handle your personal information. If you have any questions or concerns about this Privacy Policy, we invite you to contact us through the channels provided in the contact section (point 8).
Thank you for trusting Bizital. We are committed to protecting your privacy and providing you with high-quality services in a secure and transparent manner.